This site requires Javascript. Please update your settings.
CONNECT» Facebook Twitter YouTube

An extensive collection of How-To Articles, Technotes, FAQs and Videos on a variety of topics.

Chat now

Priority Care

Discussion of computer and support topics in the tech community.

tech center article
Print article

Installing Microsoft Office 2013

Description: Since Microsoft Office 2013 (which runs on Windows 8 and Windows 7 only) was released, we've had a number of customer come in needing help installing this latest version of Office.

If you've been installing Office from a CD/DVD (or way back when: 20-30 floppies), the process has changed.

First you'll notice that when you purchase Office, the box contains the "key" to activate office, but no disk or other media.

Here's the step that can save you some confusion: In order to install Office 2013, you need a Microsoft Account (think Apple ID or Google Account --- same idea.) Your current email (, another portal email ( or, or a Microsoft portal email (, recently renames can all be used for your Microsoft account. Before you start downloading Office 2013, create a Microsoft Account if you don't already have one. Remember, when you do create the Microsoft Account you'll also have to log into the email account you used to find the email that validates your Microsoft Account.

NOW you're ready to go to, enter the 25 character Product Key that came in the package, sign into the newly created (AND VALIDATED!) Microsoft Account in order to begin the download.

It seems a bit confusing at first, but if you separate the creation and validation of a Microsoft Account (which will come in handy going forward for use with your cloud storage and synchronizing your information across Microsoft devices) from the installation of Microsoft Office 2013 it will go smoother and quicker.

For more assistance contact Technical Support here.

Disclaimer: This information is being provided to you as a service from the Technical Support Department. It is intended to assist you in the resolution of your technical problems or questions. If you feel uncomfortable implementing any of the information or suggestions contained herein then you should contact the Technical Support Department directly. The Technical Support Department will not be held responsible for any loss of information, data or programming as a result of the use of this article.