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Toshiba Satellite C655-S5132 Factory Default recovery

Description: Recovery of a Toshiba Satellite computer to factory defaults.

 Recovery of a Toshiba to its factory defaults is helpful in many cases. It can fix software issues and help to remove malware that has taken over the computer. It is possible to do this on many computers by using the Windows recovery partition in Windows Vista and Windows 7. These are the steps specific to a Toshiba Satellite C655-S5132.

  1. Power off computer
    • (If it will not shut down normally press and hold the power button until it powers off ­ about 20 seconds)
  2. Identify the F8 key at the top of the keyboard
  3. Power on the computer and begin to tap on the F8 key about 1 time a second (or quicker).
    • If you see the computer boot back into windows for a login, you have missed the recovery screen. Please power off the computer and tap F8 a bit more quickly
    • If you cannot get the repair menu screen to come up, you will want to check your keyboard or you may have a hardware problem that needs service at Micro Center.
  4. At the repair menu you will see several options for "Safe Mode", "Safe Mode with networking", and "Repair your computer" as well as others.
    • Choose "Repair your computer" by using the arrow keys on your keyboard to move the highlight up and down.
    • When Repair your Computer is highlighted you can press the enter key (return key) to go into that menu.
  5. The next menu will have the following items:
    • Startup repair
    • System Restore
    • System Image recovery
    • Windows memory Diagnostics
    • Command Prompt
    • Toshiba Recovery Wizard ­ Choose this menu item by using the arrow keys to move the highlight and press enter
  6. The next menu will have the following items:
    • Recovery of factory default software
      • This will erase the partition information and reformat the drive. ALL DATA WILL BE LOST! It restores the computer to the state it was in when it was new without any data. After completion the computer will need to be set up again just like when it was first purchased.
    • Recovery of factory default software with user data
      • This does not partition or format the drive, but replaces all the windows software and original folders. Your programs that were added after you purchased the computer will need to be reinstalled
    • Erase the hard disk
  7. Choose the recovery option above that best suits your needs.
  8. The system will now start the recovery you requested. This will take about 1 hour and the system may reboot several times as it sets itself up.

For more assistance contact Technical Support here.



Disclaimer: This information is being provided to you as a service from the Technical Support Department. It is intended to assist you in the resolution of your technical problems or questions. If you feel uncomfortable implementing any of the information or suggestions contained herein then you should contact the Technical Support Department directly. The Technical Support Department will not be held responsible for any loss of information, data or programming as a result of the use of this article.