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PowerSpec B301 B1 FAQs

Q: What is the maximum supported system memory (RAM)?

A: The PowerSpec B301 supports up to 4GB of DDR2 400, DDR2 533, or DDR2 667 memory installable in two 2GB modules.

Q: Is there a dial-up/fax modem?

A: The PowerSpec B301 does not come with a modem. Install an internal or external modem to connect to the internet via a dial-up connection.

Q: Does the PowerSpec B301 support a video card upgrade?

A: Yes, there is a PCI Express x16 slot available for video card upgrades. Consult the video card documentation for power and other system requirements. The PowerSpec B301 is equipped with a 300-watt power supply.

Q: Where is the Microsoft Office product key?

A: To obtain the Microsoft Office product key, activate the trial by clicking the 60-day trial icon located on the desktop, or Activation Assistant icon in the Microsoft Office folder found in the Start Menu.

Q: What recovery options are available?

A: For Windows XP, a Create-Your-Own recovery DVD and a recovery partition are available. For Windows Vista, a Recovery DVD is included. Instructions for using these items are available in the Quick Start Guide. Should the recovery partition or media fail, the store service department can recover the system to original factory settings.

Q: What kind of Anti-virus or Anti-spyware protection is included?

A: The PowerSpec B301 comes with a 90-day trial of the ESET NOD32 anti-virus program. To obtain the username and password for this trial go to www.eset.com/MicroCenter and complete the registration form.

Q: Does the PowerSpec B301 support additional drives?

A: Yes, there is space for up to three additional SATA and one additional IDE (PATA) drives.

Q: Does the PowerSpec B301 support more than one monitor?

A: In order to use more than one monitor, the PowerSpec B301 requires the installation of a video card. The on-board video does not provide a secondary output.

Q: Are any of the pre-installed applications removable?

A: Yes, any of the software is removable by accessing the Add or Remove programs control in Windows XP, or the Programs and Features control in Windows Vista.

Q: What does the small silver button under the power button do?

A: The smaller button underneath the power button is a hardware reset button. Use this button to restart the computer when the computer does not respond to keyboard or mouse input.


Disclaimer: This information is being provided to you as a service from the Technical Support Department. It is intended to assist you in the resolution of your technical problems or questions. If you feel uncomfortable implementing any of the information or suggestions contained herein then you should contact the Technical Support Department directly. The Technical Support Department will not be held responsible for any loss of information, data or programming as a result of the use of this article.